Privacy Policy
Transparency is highly important for Gentl. This Privacy Policy describes how and why some of your information is collected, used, and shared when you visit or make a purchase from wordpress-1074629-3883631.cloudwaysapps.com.
(the “Gentl Site”).
PERSONAL AND PURCHASE INFORMATION WE COLLECT
Personal info
When you visit the Gentl Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Gentl Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Gentl Site, and information about how you interact with the Gentl Site. We refer to this automatically-collected information as “Device Information.”
Purchase info
Additionally when you make a purchase or attempt to make a purchase through the Gentl Site, we tend to collect your name, billing address, shipping address, payment information (not including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Gentl Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you after your purchase or screen our orders for potential risk or fraud;
FOR IMPROVEMENT
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Gentl Site, and to assess the success of our marketing and advertising campaigns).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
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YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact page https://wearegentl.com/contact
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Gentl Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through the Gentl Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@wearegentl.com or by mail using the following details:
Company info
Maurici Serrahima 13
08012 Barcelona, Spain
VAT number: Y6866284Q
